Case Study
DannidoesAesthetics – an aesthetics clinic based in the UK

DanniDoesAesthetics
25/02/2024
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DanniDoesAesthetics – AI Chatbot for Booking Consultations
Challenge
Danni was frequently missing out on consultations because Instagram DMs and website enquiries were not being responded to quickly enough. The booking process was entirely manual and time-consuming.
Solution
Mentis Digital built a smart AI chatbot using n8n, integrated with her Go HighLevel calendar and CRM. The chatbot handled Instagram messages, answered common questions, and guided potential clients through to a booked consultation slot.
Key Features Delivered
• AI chatbot for Instagram and website enquiries
• Immediate responses tailored to client queries
• Follow-up reminders sent to clients who didn’t initially book
• Consultation data synced with the CRM to prepare for appointments
Results
• Over 65% of Instagram messages converted to consultations
• Appointment bookings doubled within the first month
• More than 20 hours saved per month in manual communications